AVE Bike Tours    COVID-19 - important information

COVID-19 - important information

Entry into the territory of the Czech Republic:
Actual information is on:
https://www.mvcr.cz/mvcren/docDetail.aspx?docid=22239932&doctype=ART#2



COVID-19 - No-Risk Booking Policy:

To ease client's decision we were able to negotiate a special COVID-19 cancellation policy:

1) Changes/postpone of the tour
· Until 21 days before the tour start: FREE of charge if clients postpone the tour in the 2023 or 2024 season for any reason. The client can decide about the new dates of the tour in the future (depending on availability).
If the tour is postponed into 2024, the price of the 2024 season can apply.
· Between 20 days and 14 days before the tour start: 10% of the tour price postpone fee
· Between 13 days and 7 days before the tour start: 25% of the tour price postpone fee
· Between 6 days and arrival day or in case of interruption of the tour: 100%

However - we will try to be as flexible as possible, solve each case individually and allow clients to change or cancel at the lowest possible cost. Depending on the cancellation policy of our suppliers. We recommend you get insurance for the COVID-19 cancellation.

2) Cancellation
· Until 21 days before the tour start: 100 Euro per booking
· Between 20 days and 14 days before the tour start: 40% of the tour price
· Between 13 days and 7 days before the tour start: 80% of the tour price
· Between 6 days and arrival day or in case of interruption of the tour: 100% of the tour price

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